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Need to return something? Not a problem!
If you have bought an item(s) online at woodies.ie and would like to return it;
You can return your item(s) anytime within 30 days, to any of our 36 stores Nationwide throughout Ireland for a full refund or exchange. All we ask is that it is unopened and in its original undamaged packaging*. Oh, and that you have your receipt and ‘Credit/Debit Card’ used of course!
*Woodie’s are happy to accept any ‘online product’ return as long as it is in its original condition and packaging is re-saleable within 30 days of purchase. Replacement products will be charged (including delivery) until the returned product has been received in a re-saleable condition. You will only be refunded your delivery cost if the return is as a result of our error (e.g. faulty product or incorrectly shipped). If we agree to provide you with a refund we will instruct our Merchant Acquirer to credit your credit card account within 30 days of receipt of the returned product. Your statutory rights are not affected.
Please note: If you are returning a faulty item within warranty with a receipt, then you may be entitled to a repair. If it can’t be repaired you may be offered a replacement and if it can’t be replaced you may be offered a refund. With the nature of any faults, each case will be dealt with on an individual basis.