Terms and Conditions

Woodie's Terms & Conditions

This page states the terms and conditions under which you may use our Site. The Site is owned and operated by Woodie’s Limited, is a private company limited by shares. Registered in Ireland No.88957. Registered Office: c/o Grafton Group plc, Heron House, Corrig Road, Sandyford Industrial Estate, Dublin 18. Woodie’s are subsidiaries of Grafton Group plc. Your use of this Site constitutes acceptance of these terms and conditions. If you do not accept the terms and conditions, then you may not use the Site.

Woodie’s may revise these terms and conditions at any time by updating this posting. Any changes in these terms and conditions will be effective immediately when they are posted on the Site. We reserve the right at our discretion to change modify, and/or remove portions of these terms and conditions at any time. You should visit this page periodically to review the terms and conditions, because they are binding on you.

YOUR USE OF THE SITE

Woodie’s authorises you to view and download a single copy of the Material (as defined below) on the Site solely for your personal, non-commercial use. The use of the Site and the Material is entirely at your own risk. Changes are periodically made to the Site and may be made at any time.

The contents of the Site such as text, graphics, images, photographs, code and other material ("Material"), are protected by copyright, trade mark and other laws in both Ireland and overseas. You must retain all copyright, trademark and other proprietary notices contained in the original Material on any copy you make of the Material. You may not reproduce, display, publicly perform, distribute, sell or modify the Material or otherwise use the Material in any way for any public or commercial purpose or otherwise in breach of these terms and conditions. In particular, the use of the Material on any other web site or in a networked computer environment for any purpose is prohibited. All trademarks, service marks, and trade names are the property of Woodie’s or its suppliers.

The Material may contain inaccuracies or typographical errors. Woodie’s makes no representations about the accuracy, reliability, completeness, or timeliness of the Material or about the results to be obtained from using the Site or the Material. In particular, while Woodie’s makes every effort to ensure that the colour options available on the Site are representative due to colour restraints on the web, these colours may vary depending on the browser, hardware platform and resolution of your monitor.

If you violate any of these Terms, your permission to use the Material automatically terminates and you agree to immediately destroy any copies you have made of the Material.

WOODIE’S LIABILITY

The following provisions set out Woodie’s entire liability (including any liability for the acts and omissions of its employees, agents or sub-contractors) to you in respect of: (i) any breach of the contractual obligations arising under this Agreement; and (ii) any representations, statements or tortuous act or omission (including negligence) arising under or in connection with this Agreement; (“Event of Default”). This Agreement does not prejudice the statutory rights, which you may enjoy if you are dealing as a consumer within the meaning of Irish law. 

Woodie's  shall have no liability to you in respect of any Event of Default unless you shall have served notice of the same upon Woodie's as soon as reasonably practicable after the date on which you became aware of the circumstances giving rise to an Event of Default or the date when you ought reasonably to have become so aware. Woodie's shall have 30 days from the date of such notice in which to remedy an Event of Default hereunder. 

Woodie's shall not be liable and shall not otherwise be deemed to be in breach of this Agreement for any failure to perform (or delay in performing) any of its obligations hereunder caused by circumstances beyond its reasonable control. 

Woodie's does not warrant that the Site will operate error-free or that the Site and its servers are free of computer viruses and other harmful elements. If your use of the Site or the Material results in the need for servicing or replacing equipment or data, Woodie’s is not responsible for those costs. 

The Site and Material are provided on an "as is" basis without any warranties of any kind. Woodie's and its suppliers, to the fullest extent permitted by law, disclaim all conditions and warranties, express or implied including any terms as to merchantability and fitness for particular purpose. Woodie's and its suppliers make no warranties about the accuracy, reliability, completeness, or timeliness of the material, services, software, text, graphics or links. In particular, Woodie's does not warrant that the use of the Material by you will not infringe third party rights. 

DISCLAIMER OF CONSEQUENTIAL DAMAGES 

In no event shall Woodie's, its suppliers, or any third parties mentioned at the Site be liable for any damages whatsoever (including, without limitation, incidental, special and consequential damages, lost profits, lost goodwill or damages resulting from lost data or business interruption) resulting from the use or inability to use the Site or arising from the use, repair, service or maintenance of any equipment, whether based on statute, contract, or any other legal cause and whether or not Woodie's is advised of the possibility of such damages. 

YOUR OBLIGATIONS

You agree:

That any information provided by you will be true, accurate, current and complete; and confirm that you are the authorised holder of any credit/debit card you may use on the Site; to notify us immediately of any changes to any information you have submitted to the Site; and to be available for delivery and to take delivery of any products ordered by you from the Site.

PRODUCT DESCRIPTION

Each product is sold subject to its individual product description which may set out additional specific terms and conditions related to that product including without limitation terms and conditions concerning estimated delivery times. Woodie's does not accept responsibility for inaccurate content and/or safety instructions, which are included on any products supplied. 

PLACING YOUR ORDER WITH WOODIE'S

Any order made by you shall be deemed to constitute an offer to purchase. No contract shall exist between you and Woodie’s for the sale by it to you of any product unless and until Woodie’s accepts your order by email. That acceptance shall be deemed complete and shall be deemed to be effectively communicated to you at the time Woodie’s sends the email to you (whether or not you receive that email). Any such contract will be deemed to have been concluded in Ireland and will be interpreted, construed and enforced in accordance with the Laws of Ireland. 

While every effort is made to ensure the availability of products and to fulfil all orders, Woodie’s cannot guarantee the availability of any product displayed on the Site. Woodie’s reserves the right to discontinue the sale of any good or service listed on this Site at any time without notice. Promotional offers at Woodie’s retail outlets may not always be available on the Site and promotional offers listed on the Site may not always be available at Woodie’s. Woodie’s cannot confirm the price or availability of a product until your order is received. Our goal is to maintain a completely accurate Site. In the event that price or other errors are discovered we will promptly correct them and the amended provision will apply. Woodie’s reserves the right to change or amend prices or promotional offers at any time without notice.

PRICES AND PAYMENT

Prices are displayed in € euro and are valid in the Republic of Ireland only. Prices are inclusive of VAT at the current rates but do not include delivery charges. These will be notified to you and applied after you select your shipping method. Any orders in excess of €470 shall not incur a delivery charge. Promotional prices (where the previous price is struck through) indicate that these prices were listed at the original price for at least 28 days prior to this reduction.

Woodie’s accepts VISA, MASTERCARD & Payments through PAYPAL. Woodie’s uses SSL to securely transmit your Credit Card information to our Merchant Acquirer. Customer Credit Card Information is not stored by Woodie’s on our servers. SSL (Secure Socket Layers) is a method of transmitting information over a 128 bit encrypted link between two secure servers. Woodie’s server is certified secure by Verisign.

DELIVERY

Woodie’s will endeavour to have your product delivered within 3-5 working days. Working days are Monday to Friday excluding public holidays. Orders placed on Saturday/Sunday will be deemed as being placed on the following Monday. All goods are physically checked by our staff prior to dispatch. We regret that at present we cannot deliver on Bank Holidays or weekends. We are unable to accept orders for delivery from outside the Republic of Ireland or to islands surrounding the coast of Ireland.

While Woodie’s will endeavour to meet our delivery estimates, Woodie’s cannot guarantee delivery within these time frames and we will not accept responsibility if your order is delivered outside the 3-5 day time frame. We would strongly recommend that you do not arrange for tradesmen to carry out work on your behalf until your order has actually been delivered.

Title to the goods will only pass when delivery is acknowledged by a valid signature from a member of your household who is 18 years or over. 

RETURNS AND REFUNDS

If you have bought an item(s) online at woodies.ie and would like to return it,

  1. You can return your item(s) to any of our 36 stores Nationwide throughout Ireland with your actual ‘Receipt’ and ‘Credit/Debit Card’ used. You must have these items for a refund.
  2. Alternatively if you received your online delivery from ‘An Post’ you can contact our Online Store at help@woodies.ie and we will issue you a ‘Returns Label’ so you can post the item back from your local An Post Office.
  3. Alternatively if you received your online delivery from our ‘Independent Transport Company’, you can contact our Online Store at help@woodies.ie and they will be issued with an 'Authorised Return Label' instructing them to collect the parcel from your address and return it to the Woodie’s Online Store. 

Please note, when applicable, the ‘delivery charge’ will be refunded through the Online Store. You will only be refunded your ‘delivery cost’ if the return is as a result of our error. If you paid by PayPal, in this instance please contact our Online Store first so we can organise the return/refund.

*Woodie’s are happy to accept any ‘online product’ return as long as it is in its original condition and packaging is re-saleable within 30 days of purchase. Replacement products will be charged (including delivery) until the returned product has been received in a re-saleable condition. You will only be refunded your delivery cost if the return is as a result of our error (e.g. faulty product or incorrectly shipped). If we agree to provide you with a refund we will instruct our Merchant Acquirer to credit your credit card account within 30 days of receipt of the returned product.  Your statutory rights are not affected.

Please note: If you are returning a faulty item within warranty with a receipt, then you may be entitled to a repair. If it can’t be repaired you may be offered a replacement and if it can’t be replaced you may be offered a refund. With the nature of any faults, each case will be dealt with on an individual basis.

WEBSITE: CONDUCT

You agree to abide by all applicable local, state, national and international laws and regulations and are solely responsible for all acts or omissions that occur under your usage, including the content of your transmissions through the website. All information, designs, drawings and other specifications provided on the website are the exclusive property of Woodie's. Any copying, transmission or re-transmission of the same requires the prior written approval of Woodie's.

VISUAL TIPS

As our Visual Tips are a recording, any references on screen to competitions, prices, special offers, weather updates, or any other news information are 'time sensitive' and subsequently no longer valid.

The Visual Tip Service is provided in good faith to provide you with general information only, in relation to do-it-yourself projects. If you are unsure of a project please ask for advice from our qualified and experienced staff. In particular before working with electricity, gas or water, you should always consult an appropriate professional electrician or plumber. Always read and follow all relevant manuals and safety instructions.

LINKS TO AND FROM OTHER SITES

The Site contains links to third party Web Sites. These links are provided solely as a convenience to you and not as an endorsement by Woodie’s of the contents on such third party Web Sites. Woodie’s is not responsible for the content of linked third party sites and does not make any representations regarding the content or accuracy of materials on such third party Web Sites. If you decide to access linked third-party Web Sites, you do so at your own risk. Any disputes or questions relating to merchandise from linked sites or fulfilment or delivery thereof and its quality, suitability and fitness for purpose shall be directed to the vendors and you acknowledge that Woodie’s and its affiliates, related or subsidiary companies shall have no responsibility, obligations or liability in relation to such merchandise. 

Woodie’s generally welcomes the hyper-linking to the Site from other appropriate Web Sites provided such links are to the Site’s homepage (and no deeper within the Site) and provided Woodie’s gives its consent to the establishment of such links. Notwithstanding the foregoing, Woodie’s reserves the absolute right to refuse to consent to such links without giving reasons. Any links to the Site from another Web Site must be presented in such a manner that the viewing of the Site is not impaired by framing or similar techniques that may impair the visitor’s user experience.

LIMITATION OF LIABILITY

The aggregate liability of Woodie’s to you for all claims arising from the use of the Site is limited to €63.49 and you acknowledge that this is a genuine pre-estimate of any loss you might suffer as a result of such a claim.

INDEMNITY

You agree to defend, indemnify, and hold harmless Woodie’s, its officers, directors, employees and agents, from and against any claims, actions or demands, including without limitation reasonable legal and accounting fees, alleging or resulting whether directly or indirectly from your use of the Site or Material (including Software) or your breach of the terms of this Agreement. Woodie’s shall provide notice to you promptly of any such claim, suit or preceding and shall assist you, at your expense in defending any such claim, suit or proceeding.

OUR PRIVACY POLICY

Woodie’s respects your right to privacy. As part of the e-store facility, Woodie’s will retain certain information including your name, address, phone numbers, e-mail address, IP address, billing address and shipping address and product selection.

This information will be retained in accordance with our obligations under the Data Protection Act 1988. Woodie’s may use your personal data for the following purposes:

• to fulfil your order;

• if there are any queries on your order or if there is a problem with fulfilling   your order;

• to advise you of any promotional offers that may be of interest to you;

• to facilitate ease of use of the Site by you so that you do not have to input   all your details again should you re-visit the Site;

Your information will be held by Woodie’s (or its successors, assigns or purchasers) and may be shared only with other companies within the Grafton Group plc group of companies. If you do not wish to receive information from Woodie’s about our promotional offers from time to time please unsubscribe at unsubscribe@woodiesdiy.com

GENERAL

This Site is controlled and operated by Woodie’s from its location in Ireland. Woodie’s makes no representation that materials in the Site are appropriate or available for use in other locations. Those who choose to access the Site from other locations do so on their own initiative and are responsible for compliance with local laws.

Any disputes, claims or proceedings arising out of or in any way relating to the Site shall be governed by the laws of Ireland. The Irish Courts shall have exclusive jurisdiction for the purpose of any proceedings arising out of or in any way relating to the Site. Without prejudice to the foregoing, Woodie’s  may seek provisional or protective relief in the courts of another State prior to during or after any substantive proceedings have been instituted in Ireland and Woodie’s may bring enforcement proceedings in another state on foot of an Irish judgement.

If any provision of this Agreement is found to be invalid by any court having competent jurisdiction the invalidity of such provision shall not affect the validity of the remaining provisions of this Agreement which shall remain in full force and effect.

No waiver of any term of this Agreement shall be deemed a further or continuing waiver of such term or any other term.

This agreement constitutes the entire agreement between you and Woodie’s with respect to the use of the Site.

Woodie’s may at any time and without liability modify, suspend or discontinue the Site or any Materials (or any part or specification thereof), with or without notice for any valid technical, operational or commercial reasons.

KITCHEN LIFETIME GUARANTEE

Our Kitchen's Lifetime Guarantee – In the unlikely event of manufacturing arising over the lifetime of the product we guarantee to repair or replace the faulty product provided that the defect is not due to misuse, poor installation or normal wear and tear. It is valid for domestic use and is subject to terms and conditions but does not affect your statutory rights. It excludes appliances which are covered by their own guarantees. 

© COPYRIGHT WOODIE’S DIY LIMITED 2000. ALL RIGHTS RESERVED.